Refund policy

Return & Refund Policy

We want you to be happy with your purchase.

To ensure the quality and integrity of our jewelry, we are unable to accept returns or exchanges unless an item arrives faulty, damaged, or incorrect.

If you receive an item that is faulty, damaged, or different from what you ordered, please contact us within 24 hours of delivery with your order number and clear photos of the issue. We'll review your request promptly and, if the issue is confirmed, we'll offer a replacement, repair, or refund, as appropriate.

To be eligible for a replacement or refund, the item must be unused and returned in its original packaging, unless the defect makes this impossible.